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Who Do I See?
Who is the best Healthcare Professional to see for the following conditions:
Select your condition
Abdominal Pain
Abscess
Acne
Please visit your local pharmacy
Acute Asthma
Please attend a walk in centre or A&E
For routine asthma care, please book to see the Practice Nurse.
Alcohol Advice
Antenatal Appointment
Please book an appointment with your midwife
Anxiety
Athletes Foot
Baby Weighing
Via a Health Visitor. Locations can be found in your Red book.
Back Pain
Please book an appointment with our in-house physiotherapist via the Care Navigators
Bereavement
Blocked Ears (wax)
Please visit your local pharmacy
Speak to a pharmacist about earwax build-up. They can give advice and suggest treatments.
They might recommend chemical drops to dissolve the earwax. The earwax should fall out on its own or dissolve after about a week.
Do not use drops if you have a hole in your eardrum (a perforated eardrum).
Do not use your fingers or any objects like cotton buds to remove earwax. This will push it in and make it worse.
Blood Pressure Monitoring
Blood Tests
Appointments for blood tests must have been requested by your doctor or other health care professional.
Please book and appointment through one of the list locations on your blood form.
Blue Badge Forms
To apply for a Blue Badge parking permit, you need to contact your local council.
The Blue Badge Scheme is for people with severe mobility problems. Blue Badge holders are able to park close to where they need to go. The scheme is managed by local authorities who deal with applications and issue Blue Badges.
Boils
Breastfeeding Advice
Please speak to your Health Visitor
Breathlessness
Telephone 999 or 111 if symptoms are severe.
For less serious breathing issues such as COPD or chest infections please book an appointment with your Doctor
Bruised Ribs
For pain relief please speak to a pharmacist
For difficulty breathing, please book a appointment with your Doctor
Burns
Cellulitis
Cervical Smear
Chest Infections
Chest Pain
Telephone 999 or 111 if symptoms are severe.
If not severe and has lasted for more than a few days please book an appointment with your Doctor
Children’s Immunisations
Please contact the practice for information
Chronic Heart Disease
Annual clinic appointments will be sent to all CHD patients, please ask for an earlier appointment if worried.
Coils or Implants
Where to get an IUD
You can get the IUD for free, even if you’re under 16, from:
- contraception clinics
- sexual health or genitourinary medicine (GUM) clinics
- GP surgeries
- some young people’s services
Cold Sores
Constipation or Piles
Please visit your local pharmacy if conditions persist for more than one week please book an appointment with your Doctor
Contraception and Family Planning
Please visit your local Family Planning Clinic
- The Waldron Health Centre (New Cross) Suite 8, 2nd Floor, Amersham Vale, SE14 6LD (opposite New Cross Station) Telephone: 02030493500
- The Primary Care Centre (Hawstead Road, Catford) 1st Floor Hawstead Road, Catford SE6 4JH. Telephone: 02030493500
- Downham Health and Leisure Centre (Under 25s only) 1st Floor, 7 to 9 Moorside Road, Downham BR1 5EP. Telephone: 020 3049 3500
Please ensure your smears are up-to-date.
Counselling
Please contact IAPT
- Telephone: 0203 228 1350
- Email: slm-tr.IAPTLewisham@nhs.net
Dementia Screening
Dental Problems
Please book an appointment with your dentist or find a dentist near you. NHS 111 can advise on an emergency dentist if needed.
Our doctors do not see dental problems.
Depot Injection (contraception)
Please book an appointment to see the GP for an initial assessment and the nurse for repeat prescriptions once you are completed your first 3 months of medication.
Please ensure your smears are up-to-date.
Depression
Please book an appointment with your Doctor
or contact IAPT
- Telephone: 0203 228 1350
- Email: slm-tr.IAPTLewisham@nhs.net
Diabetes Monitoring
Diarrhoea or Vomiting
Please visit your local pharmacy. If symptoms persist longer than 7 days or you are in a career dealing with food or caring for others please book an appointment with your Doctor
Diet/Lifestyle Changes
Dizziness
Drug Addiction
DWP: GP letters for Personal Independence Payment (PIP) and Employment and Support Allowance
We are unable to provide letters of support
The DWP will usually contact your GP or healthcare professional to obtain medical evidence when you submit a PIP or ESA claim, the information is then sent to the DWP as part of your claim process.
We are therefore unable to provide additional letters of supports as the information we provide, will normally be included in the report requested by the DWP. We therefore regret that we cannot provide additional letters of support. However you may request your medical records if you feel this may help your case. If you wish a copy of your medical records, please contact the practice who will advise you accordingly. There is no charge for a copy of your records.
We have provided some useful contacts shown below to help you:
Useful contacts
- Action for M.E. Information and support for people with M.E. and their carers General enquiries: 0117 927 9551 (Mon-Fri 9am-5pm).
- Welfare Rights Line: Telephone: 0845 122 8648 (times vary)
- Citizens Advice Bureau: Offers advice on a range of issues and may complete a benefits check for you.
- Disability Information and Advice Line (DIAL): To find your local DIAL office, contact Scope, 6 Market Road, London N7 9PW. Telephone: 0808 800 3333
- Disability Rights UK: Factsheets on benefits, tax credits and independent living
- Local councils: Some local councils employ welfare rights workers. Your local council may also have information about other services that offer welfare rights advice in your area.
Earache
Emergency Contraception
Eye Injuries
Please visit your local Urgent Care Centre. If severe, please go to your nearest A&E department.
Flatulence
Flu Vaccine
Forms, certificates and medicals
Please speak to our receptionists
A medical examination will be booked if necessary.
Completion of forms, certificates and medicals are not covered under the NHS. Payment for reports must accompany the request or appointment booking (i.e. in advance).
Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery.
Please allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
We do not sign passport forms.
Fungal Infections
Please visit your local pharmacy
Genital Infections including Herpes
Head Injuries
Head Lice
Please visit your local pharmacy
Headaches
Holiday Cancellation Certificate
Please speak to our receptionists
Please attend in person or post the documentation and payment.
Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service.
Payment for reports must accompany the request or booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery.
We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Housing: letter of support
We normally do not provide this service. Advice and help is available from Shelter England
From time to time GPs are requested to provide reports for the patients to Local Housing Authorities and Housing Associations. This is not part of our core services and therefore we may charge an appropriate fee for the work involved or we may refuse to do it. Please check with our reception team.
Hyperventilation
Indigestion
Infected Wounds
Insect Bites
Insurance Reports
Please speak to our receptionists
Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery.
We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medical Reports
Please speak to a receptionist.
Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery.
We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medication Reviews
Please speak to our in-house Clinical Pharmacist.
Please ensure you have had your annual bloods in advance of the appointment and bring all your medications with you to the review.
Mental Health
There are helplines with specially trained volunteers who’ll listen to you, understand what you’re going through, and help you through the immediate crisis. Please visit our Mental Health Support page
You can also book an appointment with your Doctor
Moles
Mouth Problems
Please book an appointment with your dentist or find a dentist near you or visit your local pharmacy
Nappy Rash
Neck Pain
Please book an appointment with our in-house physiotherapist via the Care Navigators
Nosebleeds
Pinch nose (do not lean head back) and apply ice pack.
If concerned, you can ring 111, or search for your nearest Urgent Care Centre.
If you have several episodes please book an appointment with your Doctor
Panic Attacks
Passport Forms
We do not sign passport forms
Accepted occupations that can countersign your passport photo
Period Problems
Phobias
Pneumoccocal Vaccine
Rashes
Please visit your local pharmacy or book an appointment with your doctor if symptoms persist for more than 7 days
Rectal Problems
Please visit your local pharmacy or book an appointment with your doctor if symptoms persist for more than 7 days
Removal of Stitches
Shingles Vaccine
Sick Note (Fit Note)
Skin Conditions
Please visit your local pharmacy
Smoking Cessation
We have an in-house smoking advisor, please speak to our Care Navigators to book an appointment.
Visit the Smokefree website, or find out more from the NHS website
Sore Eyes
Please visit your local pharmacy
If severe, please go to your nearest A&E departments
Sore Throat
Please visit your local pharmacy
If you have a sore throat, there are a number of ways you can help yourself. Paracetamol can help with the pain, and gargling with warm, salty water may help shorten theinfection (but this isn’t recommended for children). In most cases, you only need to see your GP if your sore throat doesn’t improve after a week.
Sprains
Please visit your local pharmacy
If it is a suspected serious injury, please search for your nearest Urgent Care Centre.
Styes
Termination of Pregnancy
Please speak to your local Sexual Health Services or Family Planning Clinic
Termination of Pregnancy service is for women who are pregnant and want to discuss their pregnancy options, which might include having a termination. Your local clinic will offer advice and information, and can help you with a hospital appointment if that is what you decide to do.
Tetanus Injection
Threadworms
Please visit your local pharmacy
Thrush (Vaginal)
Please visit your local pharmacy
Tiredness and Fatigue
Travel Vaccinations
Urine Infections
Please book an appointment with your Doctor
Please bring a urine sample into the consultation; sterile pots available at reception. Care Navigators will not take urine samples without a request from a clinician.
Vaginal Discharge
Vitamin B12 Injection
Warfarin Monitoring
Referral required
If you are taking warfarin blood thinning tablets, we can refer you for this service.
