Changes to Call Handling

 

We want to inform you that our call system has been updated to better serve you. When you contact us, your call will be directed to our centralised team.

Why the change?

  • Streamlined Service: Centralising calls ensures that you receive prompt assistance.
  • Support: Our central team is trained to handle a wide range of inquiries efficiently.
  • Improved Accessibility: With centralised operations, we can better manage call volumes, reducing wait times.

Rest assured, your healthcare needs remain our top priority. Whether scheduling appointments, obtaining medical advice, or addressing concerns, our dedicated team is here to assist you every step of the way.

Thank you for your understanding and cooperation as we strive to enhance your experience with us.

Published: May 15, 2024