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Disability Access Policy
Surgery Access
St John's Medical Centre
Disabled Access
There is a Ramp Access Point at the front of the surgery, with a lift to the Doctors Rooms situated on the First Floor.
We have a hearing loop assistive system that helps people who are hard of hearing.
Parking
There is no parking available at the surgery.
Hilly Fields Medical Centre
Disabled Access
Hilly Fields Practice is fully accessible to the disabled and all patients areas including waiting area, consulting rooms, reception desk and toilets have wheelchair access.
There is a designated disabled parking space at the front of the building.
If you are unable to see a doctor upstairs, please let a Care Navigator know and you will be seen downstairs in a consulting room.
We have a hearing loop assistive system that helps people who are hard of hearing. We would also welcome any suggestions you may have to make your visit to the surgery easier.
The Surgery has an 'auto open front door' system, a ramp for wheelchair access, a lift for second floor access and disabled toilet facilities.
Parking
There is no parking available at the surgery.
Morden Hill Surgery
Disabled Access
The Morden Hill Surgery building has been designed for disabled access.
There is an access point at the reception desk and disabled toilets. A wheelchair is available for those who require it for their visit. We would ask that you let us know if you need help as your disability may not be a visible one.
We have a hearing loop assistive system that helps people who are hard of hearing.
We would also welcome any suggestions you may have in making your visit to the surgery easier.
Parking
There is no parking available at the surgery.
Belmont Hill Surgery
Disabled Access
Belmont Hill Surgery has been adapted for disabled access. There is an access point at the reception desk and a disabled toilet and there is accessible parking directly outside the practice. We would ask that you let us know if you need help as your disability may not be a visible one.
We have a hearing loop assistive system that helps people who are hard of hearing.
If you are unable to see a doctor upstairs, please let a receptionist know and you will be seen downstairs in a consulting room.
We would also welcome any suggestions you may have to make your visit to the surgery easier.
Parking
There is parking available at the surgery. Users of the car park do so at their own risk. The surgery accepts no liability for accidents, damage or loss incurred in the car park.
Honor Oak Group Practice
Disabled Access
The health centre is fully accessible to the disabled, and all the patient areas including waiting room, consulting rooms and toilets have wheelchair access.
Designated disabled parking space are located nearest to the entrance to the health centre.
We have a hearing loop assistive system that helps people who are hard of hearing.
Parking
There is no parking available at the surgery.
If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.
Disabled Parking - Blue Badge Scheme
The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.
For more information and an Application Form visit your local council office.
Loop System
We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.
Blind/Partially Sighted
If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.
For more advice and support for blind people please visit the following websites:
Guide Dogs
Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.
Please visit the Guide Dog website for further information.
